WPM has, over the years, evolved from a classic web development agency into a complete and unified entity that today operates as a one-stop-shop digital agency for clients. Through our support infrastructure and the WPM Support Panel, we receive a diverse range of daily requests – from basic content updates to complex development upgrades, print design, video production, advertising campaigns, security audits, and integrations. From this, a unified ecosystem has emerged that brings together development, support, design, video production, analytics, integrations, security, and strategic consulting.

Far from “just building websites” – today we manage the entire digital infrastructure of companies, from concept to execution and long-term growth. Since most work begins as a specific support request, our work spans all key layers of modern digital operations: technical stability, creative development, production, system integration, and digital strategy.

Among the requests we receive, common ones include complex WordPress and WooCommerce interventions, advanced integrations, UX and design upgrades, photo-video production, podcast production services, security audits and pentests, marketing support, and automation systems. The full scope of our services is also collected in the WPM Catalogue (PDF).

1. Development, Support, and Digital Stability

On the technical level, most requests concern the stability and development of existing systems. Typical examples include developing advanced functionalities, creating WooCommerce modules, implementing API connections, and managing licensing environments (WPM Licences). A significant part of the daily work is also the classic but essential maintenance.

Through the WPM Support Panel, clients submit requests such as content editing, fixing minor design inconsistencies (responsive fixes), implementing tracking (GA4, pixel, conversions), code optimisation, and resolving critical errors (bug fixing). We systematically ensure stability, regular security and functional updates, while clients gain clear insight into the status of their platforms through the panel.

When a system needs more than just fixes, we conduct an in-depth technical architecture analysis and prepare a strategy for improvements. For high-load platforms, we implement responsive support models (responsive model), which also include server and CDN management and continuous speed optimisation.

2. Creativity, Design, Print, and Digital Content

A large portion of the requests we receive through support is connected to creative work and design. WPM helps companies stand out through UX improvements, complete design of new sections, graphic design, and the implementation of cohesive brand design. At the same time, we often take over the preparation of materials for print and digital channels.

• Print preparation: roll-ups, posters, billboards, printed catalogues, business cards, brochures, and other materials for events and retail spaces – from design to print-ready files.
• Digital ads and graphics: banners, display ads, and visuals for websites, social media, and campaigns, including regular updates and creative refreshes.
• Video and audio production: filming, editing, and preparing video content (including short formats like Reels), video series, and professional podcast production.
• Content editing: preparing and editing blogs, articles, landing page copy, and ongoing updates of existing website content (content management).

Creativity does not end with visuals – we build complete digital identities and ensure that all materials – from websites to posters and videos – align into a unified brand story. The focus is on full design, production, and management of digital presence, not just individual assets.

3. Integrations, Automations, and Advanced Solutions

Modern companies need systems that communicate with each other. A large portion of the work we handle is therefore connected to integrations, automations, and advanced digital solutions. We develop API integrations, WooCommerce upgrades, and CRM and ERP connections, while solving complex workflows that involve process automation.

Common requests include implementing and managing email systems, plugin management, and marketing automations and advertising support. In practice, this means that we often manage the client’s entire digital marketing, not just website updates.

• Google and Facebook advertising: from campaign planning to implementation, audience setup, budget control, performance monitoring, reporting, and scaling successful campaigns.
• Social media support: preparing visuals, copy, and content materials, scheduling posts, and managing social media profiles.
• Email marketing: implementing and managing platforms (e.g., Klaviyo), preparing newsletters, segmentation, automated flows, and shop integrations.

For event organisers and festivals, we also develop integrations for advanced ticketing solutions, such as Ticklio, which connect seamlessly with websites, internal systems, and user flows. This allows clients to centrally manage ticket sales and visitor data.

4. Security, Pentests, and Control of the Digital Environment

An increasing number of requests relate to security and the robustness of digital environments. At WPM, we perform penetration tests, security audits, vulnerability assessments, and access optimisation, while ensuring a proper licensing and plugin environment. With plugin audits and systematic analyses, we ensure that platforms operate securely, stay up to date, and comply with modern standards.

The goal is clear: fast performance, low risk, high stability. A digital environment must be predictable, protected, and ready for growth – and that’s why we treat security as an integral part of support, not a one-time service.

5. Results and Holistic Digital Growth

The combination of technology, design, production, security, analytics, and integrations enables clients to achieve better results, higher engagement, improved conversions, and greater visibility through a single support system. Our model is designed to save companies time, simplify communication, and create a stable digital environment that supports long-term development.

WPM is not a classic service provider – it is a partner for digital growth. From idea to execution. From production to analytics. From security to automation. One team, one responsibility, the entire digital spectrum – available through a single touchpoint, as a support request handled by the right team.